We pride ourselves on delivering a high quality and professional service and it is always nice when we receive positive and complimentary feedback from satisfied customers.
Please find opposite a selection of testimonials that we have put together giving a variety of customer comments.
After four successive years of struggling to remedy subscription administrative errors, created by my long-standing medical insurer's own systems, for this year's renewal, I went through Katrina Osman as my agent, who has been an absolute revelation.
Despite the business hours time zone difference with New Zealand, my issues and concerns were immediately understood, when I first contacted Katrina, my questions answered, and her professional follow-up absolutely first-class, being diligent, precise, communicative and courteous.
So, I would say, to any potential IHC customer reading this testimonial, please take note, that if you ask Katrina Osman to arrange your individual or group's expat medical insurance needs, you are unlikely to find a better service elsewhere, if my recent experience is anything to go by.
I therefore look forward to an ongoing working relationship with Katrina, as someone whom I can trust to do the job on my behalf extremely well.
Well done, Katrina
From Ken Hunter, Christchurch, New Zealand
